Recently news media reported about an incident involving a juvenile female who was tragically killed. An inaccurate timeline is being provided, and we would like to clarify some of the facts about our response time.

CCPD’s hesitation to speak out on this was directly out of respect for the family; we do not want to bring further harm to the family, who is undoubtedly grieving.

We do not want a narrative that is not countered, that will ultimately relate to our public losing confidence in our 911 system. In an effort to provide clarity, we are providing the below timeline as related to this tragic incident that occurred on January 1, 2023.

· At 11:59:56 p.m., our 911 system received a call from the victim’s mother. A 911 Operator answered the call, noting there was silence, and the caller disconnected the phone.

· At 12:00:27 a.m., a 911 dispatcher called back on what was considered an incomplete 911 call, noting that the call went directly to voicemail.

· At 12:01:35 a.m., our 911 system received a call from a third party who advised that a juvenile had been shot. The caller immediately advised the caller-taker that Officers were on scene and disconnected the call.

We want to clarify that our officers were on the scene within less than 2 minutes of the shooting. Unfortunately, the parents had left the scene before officers could make contact. We want to reiterate that this is no fault of the family, they were making every effort to receive life-saving measures for their loved one.

Upon the arrival of officers on scene, they were notified by neighbors that the family had self-transported the victim to a local hospital but did not have specifics on their destination. Additional Patrol Officers went to each of our local hospitals to locate the victim. A series of unfortunate events delayed the family’s arrival at the hospital. Still, upon their arrival, they were met by officers who removed the victim from the vehicle and carried her into the hospital for medical care.

We have heard the concerns about calls being made to 911 going unanswered. We want to clarify that the emergency calls are being answered. 911 does not disconnect calls; the phone will continue to ring until a connection is made. If the caller abandons the call, a 911 call-taker will return the phone call.

The City of Corpus Christi is committed to maintaining the high level of service that the community expects and deserves.

Our thoughts and prayers remain with the family.